Terms and Conditions Effective Date:

13 November 2020

Founder:

Patrick Nodier

Company Location:

South Africa

Operating Countries:

South Africa, USA, Canada, UK

Welcome to eMatrix Consulting ("we,"
"our," or "us"). These Terms and Conditions
("Terms") govern your access to and use of our digital marketing
services, website, and platforms. By engaging with our services or accessing
our website, you agree to be bound by these Terms. If you do not agree to these
Terms, please refrain from using our services.

1. Services Provided

a. Scope of Services:

eMatrix Consulting offers a comprehensive range of digital marketing services, including but not limited to Search Engine Optimization (SEO), Social Media Management, Pay-Per-Click (PPC) Advertising, Email Marketing, Conversion Rate Optimization (CRO), Cold Calling, Client Acquisition, and Website Design and Development.

b. Service Modifications:

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice. However, any changes will not affect the services currently being provided under an existing agreement.

c. Service Availability:

Our services are available globally, including in the USA, Canada, UK, Australia, South Africa, and other countries as specified in your service agreement.

2. Client Responsibilities

a. Provision of Information:

You agree to provide accurate, current, and complete information as required for the provision of our services. Failure to provide such information may result in delays or termination of services.

b. Compliance with Laws:

You agree to comply with all applicable local, national, and international laws and regulations when using our services.

c. Cooperation:

You agree to cooperate with us and provide any necessary access to your systems, platforms, or accounts to facilitate the delivery of our services, including any cold calling and client acquisition efforts.

3. Payment Terms

a. Fees:

All fees for services are outlined in your service agreement and must be paid in accordance with the agreed-upon schedule. We offer several pricing plans to meet your needs, including the Basic Package, Professional Package, Premium Package, and the Online Starter Pack.

b. Payment Methods:

Payments can be made via credit card, bank transfer, or other methods specified in your invoice. Payments are due on the date specified, and late payments may incur additional charges.

c. Currency:

Payments are accepted in the currency specified in your agreement, typically USD, ZAR (South African Rand), CAD (Canadian Dollar), or GBP (British Pound), depending on your location.

d. Refunds:

All sales are final, and no refunds will be issued unless otherwise stated in your service agreement or required by law.

4. Intellectual Property

a. Ownership:

All content, materials, and intellectual property created or provided by eMatrix Consulting remain the property of eMatrix Consulting unless otherwise agreed upon in writing.

b. License:

You are granted a non-exclusive, non-transferable license to use the content and materials provided by eMatrix Consulting solely for the purpose specified in your service agreement.

c. Restrictions:

You may not reproduce, distribute, modify, or create derivative works from any content or materials provided by eMatrix Consulting without our prior written consent.

5. Confidentiality

a. Confidential Information:

Both parties agree to keep all confidential information disclosed during the course of the relationship confidential and not to disclose it to any third parties without prior written consent.

b. Exceptions:

Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law.

6. Termination

a. Termination by Client:

You may terminate your agreement with us at any time by providing written notice in accordance with your service agreement. Termination does not relieve you of any outstanding payment obligations.

b. Termination by eMatrix Consulting:

We reserve the right to terminate your agreement or suspend services immediately if you breach these Terms, fail to make payments, or engage in unlawful or unethical conduct.

c. Effects of Termination:

Upon termination, all licenses granted to you will immediately cease, and you must return or destroy all proprietary materials provided by eMatrix Consulting.

7. Liability

a. Limitation of Liability:

To the maximum extent permitted by law, eMatrix Consulting will not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use of our services, including but not limited to our cold calling and client acquisition efforts.

b. Indemnification:

You agree to indemnify, defend, and hold harmless eMatrix Consulting and its affiliates from any claims, liabilities, damages, or expenses arising from your use of our services or breach of these Terms.

8. Governing Law

a. Jurisdiction:

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to its conflict of law principles.

b. Dispute Resolution:

Any disputes arising under these Terms will be resolved through arbitration in South Africa unless otherwise mutually agreed upon in writing.

9. Amendments

a. Changes to Terms:

We may update these Terms from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website, and your continued use of our services after such changes constitutes your acceptance of the new Terms.

10. Contact Information

If you have any questions or concerns about these Terms,
please contact us at:

eMatrix Consulting

Email: [email protected]

Phone:

USA +1 888-995-7133

SA: +27 69-971-3153

UK: +447467085028

FRANCE: +33 7 82 59 81 52